Vets Now Portsmouth

Vets Now Portsmouth is an out-of-hours emergency veterinary clinic in Portsmouth and is part of IVC Evidensia. The clinic offers emergency appointments, diagnostic testing, overnight inpatient monitoring, blood sampling, and video consultations with a vet. Recent feedback is mixed but broadly positive on speed, reassurance, and communication, with recurring concern about the cost of emergency treatment and a small number of serious complaints about clinical judgement and payment handling.

Services

• •Out-of-hours and emergency veterinary care for urgent problems, with recent reviews describing cats and dogs being seen quickly and treatment plans or aftercare being explained clearly.
• •Diagnostic workups during emergency visits, including blood sampling and, in one detailed review, a full range of tests with a preliminary diagnosis.
• •Inpatient and overnight hospital care when pets need monitoring or continued treatment; owners mention admitted pets receiving regular updates and one dog staying for four days before discharge.
• •Video consultations with a vet are also listed.

Pricing

No published pricing information is currently available for this clinic, though reviews regularly describe emergency care as expensive, with some owners saying costs and options were explained clearly and others strongly unhappy with medication pricing or upfront payment requests.

People

Molly, a receptionist, is named by one owner and was remembered for briefly looking after their dog while they used the bathroom. Across reviews, the reception team and vets are often described as friendly, kind, reassuring, and clear in their explanations, although one serious complaint portrays staff as cold and dismissive during an emergency.

Reviews

Vets Now Portsmouth has a 4.4/5 Google rating from 514 reviews.

• •Many recent reviewers describe fast out-of-hours access, friendly reception staff, a calm atmosphere, and vets who explain procedures, aftercare, and treatment plans well.
• •Admitted pets are a recurring theme, with owners mentioning regular updates and overnight care, including one four-day stay where a dog was said to be well looked after.
• •Cost remains the clearest point of friction: several owners accept that emergency treatment is costly, while others object strongly to medication pricing and overall bills.
• •A small number of recent negative reviews raise more serious concerns, including one owner who felt a mass was missed on a guinea pig and another who alleges delays linked to upfront payment during a suspected bloat emergency.