Harbour Veterinary Group – Vets in Portsmouth
Clinic Overview
- Recent feedback is largely very positive, with owners often highlighting a friendly welcome, efficient service, and staff who take time to listen and explain. - Jess stands out in several reviews for trusted long-term care, compassion, and going above and beyond, including for a cat cared for from kittenhood and for a dog with a heart condition. - Matko is also singled out for kindness and empathy, especially in ongoing care for an elderly cat and during end-of-life support.
Services
- •General veterinary care: consultations, health checks, repeat visits, and routine support for dogs and cats are all reflected in the clinic’s profile and reviews.
- •Longer-term and more complex care: owners describe ongoing help for older cats and pets with continuing health needs, including cardiology support for a dog with a heart condition.
- •Preventive and practical care: parasite treatment requests are mentioned, along with vaccinations and related requirements for cats travelling abroad.
- •Urgent daytime appointments: reviews describe the team acting quickly during opening hours, including after a dog ingested slug pellets.
- •Nursing support and client care: nurses and reception staff are frequently praised for being gentle, knowledgeable, helpful, and accommodating.
- •Training environment: the practice is listed as a veterinary nurse training facility.
Pricing
Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Most reviews focus on care rather than cost, though one owner reported being unhappy about an unexpected £56 health check charge.
People
- •Jess: repeatedly praised for compassionate, long-term care, with one owner saying they have trusted her for nearly 15 years. She is also mentioned in connection with cardiology care and a rapid response to an emergency appointment.
- •Matko: described as a friendly, empathetic vet who helped owners feel at ease, including during difficult visits and end-of-life care.
- •Alys / Alyss: mentioned positively in connection with a check-up and support following an emergency visit.
- •Andie, Victoria and Katie: thanked by name for their kindness and help after an urgent incident.
- •Nurses and reception staff: regularly described as professional, welcoming, and supportive.
Reviews
Harbour Veterinary Group has a 4.7-star Google rating from 86 reviews.
- •Recent feedback is largely very positive, with owners often highlighting a friendly welcome, efficient service, and staff who take time to listen and explain.
- •Jess stands out in several reviews for trusted long-term care, compassion, and going above and beyond, including for a cat cared for from kittenhood and for a dog with a heart condition.
- •Matko is also singled out for kindness and empathy, especially in ongoing care for an elderly cat and during end-of-life support.
- •One negative review raised concerns about an unexpected consultation fee, the thoroughness of the appointment, and cleanliness, but this sits against a much broader pattern of positive experiences.
