Portsmouth Vets

Services

• •Routine care and consultations: the clinic lists consultations, vaccinations and nurse clinics. Reviews describe owners feeling well informed, with questions answered clearly and without judgment, and pets being gently settled before examination.
• •Surgery and procedures: the clinic lists neutering, dentistry, soft tissue surgery including abdominal surgery, and orthopaedic work such as knee surgery, pelvic or hip surgery, and complex fracture repair. One earlier reviewer noted that an operation was arranged within a few days after a home visit discussion.
• •Diagnostics and inpatient care: the website mentions modern diagnostic equipment and hospitalisation. Review examples include an eye dye test, injections handled calmly for a nervous dog, and follow-up after treatment.
• •Home visits and supportive care: home visits remain a recurring theme in feedback, alongside clinic appointments. Reviews also mention supportive care during serious illness and sensitive help at the end of a pet’s life.
• •Cats and dogs: recent reviews mention care for cats, kittens, dogs and puppies, with several owners commenting that anxious or wary pets were put at ease.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. Reviews also describe the practice as fairly priced, with one owner saying it was lower priced than their previous vet and another mentioning flexible payment health plans.

People

• •Shane: named on the website as the lead vet. His bio says he graduated in Australia in 1999, has worked in the UK since 2001, became a senior clinician in 2006, and has emergency medicine clinic experience. Reviews frequently praise his calm manner, clear explanations, home visits and compassionate support.
• •Emmanuelle, Shaun and Vicki: all are mentioned positively by name in reviews, with Shaun especially singled out by one owner for excellent care.
• •Nursing, reception and support team: the website says the support team is led by fully qualified Registered Veterinary Nurses (RVNs), and reviews regularly mention friendly, professional staff and a helpful reception team.

Reviews

Portsmouth Vets has a 5.0/5 Google rating from 28 reviews.

• •Reviewers commonly describe the team as friendly, caring and professional, with appointments that feel reassuring rather than rushed.
• •Several owners say their pets were noticeably at ease, including nervous dogs, cats and kittens, and praise the calm, gentle handling.
• •Home visits and follow-up care stand out, with owners mentioning convenient at-home support, straightforward communication and excellent aftercare.
• •Recent reviews also mention fair pricing, clean and comfortable premises, and a strong sense of trust, with a number of owners saying they switched from another practice and were very happy they did.