Portsmouth PDSA Pet Hospital

Portsmouth PDSA Pet Hospital is part of PDSA, a charity, and focuses on free and low-cost veterinary care for pets in need. It is also listed as a Veterinary Nurse Training facility and as offering emergency veterinary services. Recent feedback is strongly positive about quick help for very unwell pets and warm, empathetic staff, though a small number of reviews describe frustration with repeated visits for ongoing, non-critical problems.

Services

• •Free and low-cost veterinary care for eligible pets.
• •Emergency and urgent care, including pets being seen quickly when seriously unwell; reviews mention emergency help on a Sunday and prompt attention for poorly cats.
• •Treatment for acute problems, with recent examples including a cat seen as soon as possible and given needed treatment, a cat whose pain and discomfort were reduced, and support for a puppy after eating part of a plastic toy.
• •End-of-life care and supportive discussions, including owners describing kind handling during PTS and staff helping explain difficult cases when a pet could not be saved.

Pricing

No published pricing information is currently available for this clinic.

People

No individual vets or nurses are named in public reviews, but the team is mentioned positively throughout recent feedback.

• •Reception team: specifically praised for being kind and supportive during an end-of-life visit.
• •Wider clinical team: often described as warm, friendly, polite, empathetic, and helpful, with reviewers highlighting quick action for sick pets, clear explanations in difficult cases, and compassionate support after pet loss.

Reviews

Google reviews show 4.6/5 from 914 reviews. Recent written feedback is mostly very positive, with a small number of negative comments.

• •Fast help for urgent cases is a recurring theme, especially for very unwell cats and emergency visits.
• •Staff manner is widely praised, with reviewers repeatedly describing the team as friendly, understanding, supportive, and professional.
• •Strong outcomes are mentioned in some reviews, including one owner saying the team saved their cat’s life and another saying staff provided long-sought answers even though their pet could not be saved.
• •A minority of reviews report frustration with non-critical ongoing issues, including repeated visits, feeling fobbed off, or concerns that treatment only escalates when a pet becomes more seriously ill; one reviewer also described the hospital as busy and understaffed while still praising the staff.