Portsmouth PDSA Pet Hospital

Portsmouth PDSA Pet Hospital is part of PDSA (a charity) and, based on its website, focuses on free and low‑cost veterinary care for pets in need. Structured clinic data also lists it as a Veterinary Nurse Training facility and offering emergency veterinary services. Recent reviews most often describe urgent/emergency help for very unwell pets, including cases where pets were seen quickly and where staff either saved a cat’s life or provided end‑of‑life support and explanations when a pet couldn’t be saved.

Services

•Free and low‑cost veterinary care for eligible pets (stated on the clinic’s website summary).
•Emergency veterinary services (listed in structured clinic data); reviews describe being seen for emergencies, including a dog being treated as an emergency and being seen on a Sunday.
•Urgent care for sick cats, including one owner saying their cat was helped “ASAP,” and another saying staff saved their cat’s life and reduced pain/discomfort.
•Gastrointestinal foreign body concern mentioned in reviews (a puppy that ate part of a plastic toy and was supported by the clinic).
•End‑of‑life care is referenced in reviews, including PTS (put to sleep) with staff described as supportive.

People

•Reception team: mentioned specifically in one review as being kind and supportive during an end‑of‑life situation.
•Clinical staff (unnamed): commonly described in reviews as helpful and polite; examples include
•Acting quickly for a “poorly” cat.
•Providing answers an owner had been seeking “for months” in a difficult case.
•Supporting owners through pet loss and focusing on preventing suffering.

Reviews

4.6 stars from 903 reviews. The latest written reviews available to us skew strongly positive about staff helpfulness and emergency support, with one recent negative account focused on perceived lack of treatment for non-critical issues and repeated paid visits.

“”

•Fast help for very unwell pets, including “ASAP” attention for a sick cat and emergency appointments described as not being hesitated over.
•Life-saving and pain-relief outcomes are mentioned (one owner credits the team with saving their cat’s life and improving comfort).
•Support in end-of-life situations, including kindness during PTS and efforts to provide answers even when a pet couldn’t be saved.
•Capacity/triage frustrations appear in a minority of reviews, including one owner feeling they were told to book/paid for appointments yet the vet “won’t do anything” until symptoms worsen; another reviewer describes the service as busy/understaffed while still valuing the staff’s efforts.

Reviews for Portsmouth PDSA Pet Hospital

Note: Showing the 5 most recent Google reviews out of 903 we track in total. Recent reviews may not be representative of overall sentiment.

Holly Warner

a week ago

Helped me with my poorly cat asap, very helpful,

Alison Ballard

Very helpful and all staff really nice

David-Myles Green (Smylie)

a month ago

Awesome staff

Laura Getty

Kim Griffiths

Cannot do any more for you 😃 they are so helpful and friendly

rebecca m

Brilliant staff, so polite and friendly Could not thank them enough for saving my cats life. He's much doing much better now and not in so much pain and discomfort

Natasha Skinner

Fine if your pet is on deaths doors, terrible for anything else, fobbed off when there's clearly a problem. Happy to tell you your pet needs to see a vet, happy to then take your money for that appt and then happy for the vet to say they won't do anything until the animal stops eating- so why say the animal needs to see a vet again if you know you're not going to treat it? Just to take my money it feels like. I understand its a charity but going 4/5 times for the same issue after being advised by themselves to do so and then told they won't treat her doesnt make much sense does it. Definitely wouldn't go here if I had other options- unfortunately for my pets I dont at the moment.

Ben Davey

3 weeks ago

Can’t thank the staff enough for they’re help with my girl princess sadly she couldn’t be saved but they gave me answers I’ve been after months and helped as much as they could such a great charity and thankful 🙏 for all they’re help with my girl princess

Laura Key (LK)

3 months ago

I cannot believe that someone left a bad review about the PDSA not needing quilts! How can you review a charity so badly because they didn’t need any extra bedding! Shame on you Barbara Jones! The PDSA is a charity and really needs its positive reviews. I have been coming to Cowplain PDSA for the last 13 years. Unfortunately my elderly staffie needed to be seen as an emergency on a Sunday and they didn’t hesitate to see her. I was made to feel comfortable and welcomed. Unfortunately a few weeks later she had to be PTS and the staff at Cowplain were so kind and supportive including the receptionist. I have recently got a pup called Dougie and the PDSA have supported him so well after he ate some of a plastic toy. There professionalism and care has been second to none. We should think ourselves lucky that we have the PDSA!! And remember when you donate make sure it’s payed to the reception and not online as the proceeds won’t go directly to that specific hospital. DONATE AT THE SURGERY DIRECT

Leigh

This place is so busy, it's understaffed and over populated but the staff are wonderful. I've sadly lost two cats, the staff were so good to me. Yes if I had money my cats might have lived. This is a charity and they prevented my babies from suffering. I see so many demanding entitled people, if you can get your lips full of Botox you can go private. Leave this service for those who genuinely have no money. If you don't like it go elsewhere. Thanks PDSA for everything you do xx