
The Pet Vet Portsmouth is a highly regarded veterinary clinic located in Portsmouth, renowned for its exceptional service and compassionate care. With a strong Google Maps rating of 4.6 stars from 441 reviews, the clinic demonstrates consistent customer satisfaction, reflecting a reliable and trustworthy reputation.
This veterinary facility doubles as a training ground for veterinary nurses and offers emergency veterinary services, ensuring pets receive urgent and expert care when needed. The clinic's commitment to quality care is further underscored by numerous positive customer testimonials.
Recent reviews highlight the clinic's caring and empathetic staff, with particular praise for their handling of emotional situations and nervous pets. Clients consistently mention the friendly and attentive service provided by the reception team, notably Lisa and Emily, and the overall welcoming and clean environment of the clinic. The clinic is also appreciated for its partnership with the insurance provider VetSure, which simplifies the claims process for pet owners.
In addition to excellent service, the clinic offers practical payment solutions, including a premium health plan that reduces treatment costs, making pet care more accessible. Clients have expressed gratitude for the affordability and transparency of the pricing, especially in urgent situations.
The Pet Vet Portsmouth's dedication to individualized care and customer satisfaction is evident from the heartfelt reviews and long-standing client relationships, underscoring its role as a trusted partner in pet health within the Portsmouth community.
Note: Showing the 5 most recent Google reviews out of 441 we track in total. Recent reviews may not be representative of overall sentiment.
2 weeks ago
We bid our beautiful boy, Jinksy, a deeply emotional goodbye today and the staff were fantastic on both this visit and a previous one. Thank you Pet Vet x
a month ago
What a wonderful place! I took my dog for the first time today who is very old. He is normally scared of vets but was not nervous at all. The vet and receptionist were so lovely and friendly, and incredibly kind to my dog. The place is very clean and inviting. I wish I had moved over to them sooner.
a month ago
Love the team at The Pet Vet. They have been our vet for 6+ years since we adopted Chester. The girls on reception, Lisa and Emily, are always so friendly. They have always been attentive and taken the best care of him. He's a nervous boy since an emergency visit and an operation and they're so calm and patient with him. I also love that they are connected with our insurance provider, VetSure, and when we had to make a claim it was so easy and simple and they took care of everything. Thanks Lisa! Jo & Mark x
a month ago
Vets were very kind, managed to fit my cat in for a same day appointment even though I booked an appointment for the next day. Over the phone they were helpful about finding out payment methods after my concerns about not being able to afford treatment. After everything, the overall cost was much cheaper than expected and they allowed me to sign up for a premium health plan for my cat which reduced the cost significantly. The receptionist was also very helpful and kind and explained the overall health plan and it's benefits and help me set it up.
3 months ago
Been bringing molly since she was a pup and has been looked after soo well. She's had 2 surgeries, it's like taking her to a family friend rather than a vets. Molly loves visiting all the staff and they love her to.
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