The Pet Vet Portsmouth – Vets in Portsmouth
Clinic Overview
- Owners repeatedly describe a friendly, warm, and welcoming team, with many saying they feel comfortable asking questions and discussing options. - Communication is a strong theme, including clear explanations during appointments, regular updates during surgery, and helpful progress updates during insurance-related admin. - Reviewers value the clinic’s flexibility for urgent concerns, with several examples of short-notice appointments and prompt help when pets suddenly became unwell.
Services
- •General and preventive care: Vet consultations, nurse clinics, routine check-ups, vaccinations, and everyday treatment. Recent reviews mention annual checks, vaccination courses for cats, treatment for eye problems, and careful explanations during appointments.
- •Urgent and emergency support: Routine and emergency treatment are available, and owners continue to describe being fitted in at short notice, including same-day help and a late Friday evening appointment. Home visits are also offered.
- •Diagnostics and procedures: On-site facilities include X-ray, ultrasound, dental X-ray, and an in-house laboratory. The clinic also offers orthopaedics, BOAS surgery, and dentistry support. Recent feedback mentions spay surgery with updates throughout the day and clear aftercare.
- •Wider support: Exotic pet care, pet health certificates, and end-of-life support, including goodbye appointments and cremation arrangements. The clinic is also noted as a veterinary nurse training facility.
Pricing
A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Reviews also mention good prices, upfront pricing, straightforward insurance support, a health plan that reduced costs for one owner, and one report of a 10% discount for Military and Blue Light card holders.
People
- •Ayshe: singled out by reviewers as knowledgeable, professional, and pleasant during visits.
- •Emily: previously thanked for clear explanations and patient handling; one review identified her in reception.
- •Roe: previously highlighted for knowledge and for explaining things clearly to clients.
- •Lisa: previously praised for being friendly and helpful, including making an insurance claim feel easy and straightforward.
- •Wider team: recent reviews repeatedly praise the vets, nurses, reception team, and insurance team for being friendly, kind, and approachable.
Reviews
Google rating: 4.6 stars from 485 reviews.
- •Owners repeatedly describe a friendly, warm, and welcoming team, with many saying they feel comfortable asking questions and discussing options.
- •Communication is a strong theme, including clear explanations during appointments, regular updates during surgery, and helpful progress updates during insurance-related admin.
- •Reviewers value the clinic’s flexibility for urgent concerns, with several examples of short-notice appointments and prompt help when pets suddenly became unwell.
- •Compassionate care stands out in both routine visits and difficult moments, including thoughtful support after an unexpected pet loss and help arranging cremation.
