Companion Care (Portsmouth) Ltd

Companion Care (Portsmouth) Ltd is part of the Companion Care group (“a family of veterinary surgeries” per its website) and describes a practice set up for diagnostics and surgery, with on-site facilities including an operating theatre, in-house lab, imaging, and separate wards. The website also lists care for rabbits, small mammals and exotic pets, and reviews back this up with owners mentioning treatment for rabbits, rats and even a tortoise. Recent reviews repeatedly describe vets taking time to explain problems and options clearly, with examples including discussing alternatives to a dog’s current medication and not rushing appointments so owners can ask questions. Out-of-hours care is stated to be provided via Vets Now Portsmouth.

Services

• •Diagnostics and monitoring (on-site, per website): X-ray, ultrasound, ECG, blood pressure monitoring, tonopen (eye pressure), in-house laboratory (biochemistry and haematology).
• •Surgery and hospitalisation (per website): operating theatre, hospital ward, isolation unit, and separate cat & dog wards.
• •Dentistry (listed on website).
• •Endoscopy (listed on website).
• •Laser treatment (listed on website).
• •Nurse clinics (listed on website).
• •Health plans (listed on website; no prices provided in the inputs).
• •Pet passports (listed on website).
• •Parasite testing: lungworm testing (listed on website).
• •Exotics and small pets (per website and reviews): exotic pet care; rabbit medicine and testing; small mammal medicine and surgery. Reviewers specifically mention rabbits, rats, and a tortoise being treated.
• •Emergency / out-of-hours (per website): out-of-hours service is provided through Vets Now Portsmouth (website states arrangements and procedures are provided).

People

• •Roberto (vet, per review): one owner reports their dog usually growls at vets but was relaxed with him.
• •Amelie (vet, per review): described as taking time to understand a dog’s history, asking about response to current treatment, and discussing medication alternatives.
• •Claudio (vet, per review): described as using humour and kind words to put an owner at ease and taking time to listen to worries.
• •Lisa (staff member, per review): praised for being helpful and professional when assisting with a request for a dog’s medical records.
• •Antony, Christiaan, Sara (roles not stated, per review): thanked by a long-term client for support and patience when discussing options during end-of-life decision-making.

Reviews

4.5 stars from 319 reviews. - Clear explanations and shared decision-making: owners describe being told what was wrong and what treatment was needed “in a way that I was able to understand,” and being talked through options.

• •Appointments that don’t feel rushed: multiple reviews mention vets taking time to listen and allowing plenty of questions.
• •Handling anxious pets: one owner says their dog is normally reactive at vets but was “very relaxed” during the visit.
• •Support with difficult situations: a long-term client describes staff being patient and supportive while discussing options during serious illness and end-of-life decisions across multiple pets.
• •Care for a range of species: reviews mention dogs and cats as well as rabbits, rats, and a tortoise, aligning with the website’s stated exotic/small mammal services.